Privacy Policy

1. Information we collect

We collect account email or phone and password hashes; profile and partner-preference details you provide, including date of birth, gender, location at city/state/country level, religion, community, education, profession, and family information; photos and selfie verification images you submit for identity verification; chat messages, chat images, reactions, and conversation metadata; reports and other app activity; Expo push tokens and device platform; and service request/device metadata used for security and diagnostics. The AdMob SDK may also collect device identifiers, IP address, diagnostics, and ad/app interaction data. See our Data Collection Inventory for detail.

2. How we use your information

We use your data to operate and improve the service, match you with compatible profiles, deliver notifications, verify identities through live selfie verification, enforce our terms, and protect the safety of our community. The chat filter automatically screens outgoing messages for phone numbers, email addresses, links, and abusive content.

3. Data sharing

We do not sell your personal data. We disclose data to service providers as needed to operate the service, including:

• Expo Push Notification service and Google/Apple platform push services — to deliver notifications. Some notification content may include a short excerpt of a new text message.
• Google AdMob — to initialize and serve rewarded ads and for associated advertising, diagnostics, and device identifiers.
• The email delivery provider configured by Crushwed — to send password-reset emails and other account communications.
• Our production backend, database, file-storage, and logging providers. Their identities depend on the deployed service; we will identify the providers used for the service in the Data Collection Inventory.
• Legal authorities — only when required by law or to protect rights and safety.

4. Data security

Passwords are stored as bcrypt hashes. The service uses short-lived access tokens, refresh-token revocation, server-side authorization, rate limiting, and security headers. Production API, media, and web traffic should use HTTPS; encrypted transport and the security of deployed infrastructure depend on the live hosting configuration and must be verified for the release.

5. Identity verification

To verify that your photos are really you, Crushwed offers a live selfie verification flow. You take two live camera photos — a neutral face photo and a photo with a requested head turn. These selfie images are only seen by our review team and are deleted automatically: 7 days after a review decision, or 14 days if the request is still awaiting review. No identification documents or email verification links are used.

6. Chat filter and blocked messages

Outgoing messages are automatically screened for phone numbers, email addresses, links, and abusive content. Messages that match a blocked category are not sent. Messages that match a flagged category are delivered but recorded for admin review. Blocked and flagged message excerpts are retained for 30 days for safety and moderation purposes.

7. Your rights and deletion

You can update your profile and privacy settings at any time. You can delete your account from Settings or through our web account deletion page. Deletion removes your account and profile data and attempts to remove uploaded media. Some moderation reports, deactivated match/conversation records, and message history may be retained for safety, other participants' history, or legal reasons; see Data Retention & Deletion for details. We do not guarantee deletion of data already shared with other users where required to preserve their experience or comply with legal obligations. If you request a copy of your data, contact crushwed.app@gmail.com.

8. Children's privacy

Crushwed is not intended for users under 18. We do not knowingly collect data from minors. If we learn that a minor has provided data, we will delete it promptly.

9. Changes to this policy

We may update this policy to reflect changes in our practices or legal obligations. Material changes will be communicated through the app or via email where possible.

10. Contact

For privacy questions or data-copy requests, contact crushwed.app@gmail.com. For general support.